Troubleshootyour problem

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What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Our Services

Air Condtion

Who We Serve

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Our Technicians are the backbone of this company, expertly trained and very knowledgeable. Please provide your unbiased opinion of the Technician who came to Service your Equipment.

What our clients are saying

A. A. Parise (Manager)

The December Shutdown has been acknowledged as one of the best preventive maintenance projects that Vistakon has conducted. Much of the work that we do during the two extended shutdowns (December and July) can only be done at these times and there is never enough time to do all that we would like to accomplish.
You are one of five contractors competing for time to do desired and/or required projects, along with the normal Vistakon Engineering and Maintenance crews working on equipment and facilities. The success of such a complex project requires teamwork, cooperation and much hard work and sacrifice on the part of everyone concerned. Such spirit was exemplified by your company’s performance during this shutdown.
We would like to take this opportunity to express our appreciation for your contribution to the December Shutdown. The quick return to normal operation, successful completion of all projects and the appearance of the facility is greatly appreciated.

Thank You,

2016-02-18T13:37:53+00:00

Thank You,

The December Shutdown has been acknowledged as one of the best preventive maintenance projects that Vistakon has conducted. Much of the work that we do during the two extended shutdowns (December and July) can only be done at these times and there is never enough time to do all that we would like to accomplish. View Full →

Ernie Cohen

Good Morning, All... Just a quick email to let you know how much all of us at Clay Behavioral & Kids First appreciate your generosity & your support! We were so moved by the Community response to our Reverse Raffle Fundraiser which took place this past Friday evening at The Hilltop Restaurant. An additional THANK YOU to all of you who were able to actually join us at the event.....We had a full house, & everybody appeared to be having a great time!! Your amazing donations & sponsorship's mean more to us than you'll ever know! They will significantly help us to continue to provide crucial services to the children, adults, & families that we are honored to serve on a daily basis......Please know that we are SO grateful for your participation! Take good care.... Ernie Cohen

A little about Clay Behavioral:
Clay Behavioral Health Center
Clay Behavioral Health Center is a caring resource providing mental health and substance abuse counseling and treatment to adults, teens, children and families in Clay County. With locations in Middleburg, Green Cove Springs and Keystone Heights, Clay Behavioral Health Center’s offices are open Monday through Friday, 8 a.m. until 5 p.m. For more information, call 904.291.5561.
2016-04-26T19:41:37+00:00
Good Morning, All… Just a quick email to let you know how much all of us at Clay Behavioral & Kids First appreciate your generosity & your support! We were so moved by the Community response to our Reverse Raffle Fundraiser which took place this past Friday evening at The Hilltop Restaurant. An additional THANK View Full →

Ed Flemming

I wish to take this opportunity to write and inform you about the outstanding success of your Envirovac Air Duct Cleaning, Newtron Filters, and Spaceguard Air Filtration System.
Since returning to Jacksonville, I have been continually plagued with respiratory allergies and related problems. My wife and I have spent thousands of dollars in replacing carpets with hardwood flooring and additional thousands of dollars on medical treatments, physicians (three), and medicines including theophylline, Asthmacort and Entax L.A.
In January your firm performed a complete environmental cleaning of our heating and air conditioning system, including duct and furnace unit cleaning. Also your firm installed a Newtron Air Filter on the air handlers. This greatly improved my allergies but when Weather Engineers later installed the Spaceguard Air Filter in the air return system, my allergies improved enough that I no longer require any medical treatment.
I feel very fortunate that the environmental cleaning program of your firm has enabled me to overcome my respiratory allergies and improved the quality of my life. For this I am eternally grateful and I am very happy to highly recommend the services of your firm.
Thank you again for enabling me to overcome my respiratory allergies and improve the quality of my life.

Sincerely,

2016-02-18T13:37:03+00:00

Sincerely,

I wish to take this opportunity to write and inform you about the outstanding success of your Envirovac Air Duct Cleaning, Newtron Filters, and Spaceguard Air Filtration System. Since returning to Jacksonville, I have been continually plagued with respiratory allergies and related problems. My wife and I have spent thousands of dollars in replacing carpets View Full →

Robin Cooper

On November 16th, we had a new air conditioning and heating system put into our home. My husband had taken several bids for a new system, Ray the salesman came out to the house and gave his bid along with his expertise on ventilation, air filters, sizing of the units and an impressive concern for our needs. My husband felt so comfortable with him that we took the bid even though it was higher than of the rest, because no one else seemed as concerned for our needs as Ray. We needed our electrical wiring upgraded, the heat pump and air handler put in and our air ducts cleaned. Ray synchronized all of the different departments so it was all done in two days.
First thing in the morning the electricians were here with the engineers (Scott Walters and Ron Petrey). The electricians finished ahead of schedule. They cleaned up the mess; you couldn’t even tell they had been here. They were wonderful.
Scott and Ron worked from 8:00am until 7:30pm without a lunch break. Scott didn’t leave until he had the emergency heat operating since that evening was very cold and we have a baby. Scott went way beyond the call of duty to take care of us. The next day Scott and Ron were back to finish the job: they were on time and courteous as always.
We had some problems with the ventilation cleaning people that day and the next. Scott followed up with them, trying to find out when they would be here and to help work out the problem. Both Scott and Ron did an excellent job. They explained everything from the air filter to the drainage tubes to the thermostat.
The work that was done is first class work. I will recommend Weather Engineers to my friends just as they were recommended to us. I will also recommend Scott personally. I trust his workmanship, as well as his customer service.

Thank You

2016-02-18T13:40:54+00:00

Thank You

On November 16th, we had a new air conditioning and heating system put into our home. My husband had taken several bids for a new system, Ray the salesman came out to the house and gave his bid along with his expertise on ventilation, air filters, sizing of the units and an impressive concern for View Full →

L. J. Beard (V.P. & General Manager)

Just wanted to let you and your staff know how refreshing is was this past week in our newly air conditioned manufacturing facility. The job you company did was first class as you met your schedules just like clockwork (even with a slight diversion to hook up our environmental chamber).
Long story short, this was a major investment for APC and if the first week is any indication, our people will be enjoying Weather Engineers’ efforts for many summers (and winters) to come.
Thanks again for a job well done.

Sincerely,

2016-02-02T12:48:47+00:00

Sincerely,

Just wanted to let you and your staff know how refreshing is was this past week in our newly air conditioned manufacturing facility. The job you company did was first class as you met your schedules just like clockwork (even with a slight diversion to hook up our environmental chamber). Long story short, this was View Full →

– John W. Bentley, Sr. (President)

Allied Mechanical would like to express its appreciation for the excellent work, especially when it relates to one of the MOST VALUABLE CUSTOMERS.
Your punctuality, craftsmanship and relationship to the customer was perfect.
John Step and Greg really did a stand up job.
I am looking forward to cleaning more ducts with Envirovac in the future

Very truly yours,

2016-02-18T13:35:46+00:00

Very truly yours,

Allied Mechanical would like to express its appreciation for the excellent work, especially when it relates to one of the MOST VALUABLE CUSTOMERS. Your punctuality, craftsmanship and relationship to the customer was perfect. John Step and Greg really did a stand up job. I am looking forward to cleaning more ducts with Envirovac in the View Full →

B. Allen Borden

I want to take the time to express our appreciation for the air conditioning systems Weather Engineers installed in our new home.
The quality of the work was excellent. The systems work almost perfectly. This is the first time I have ever been in a home and not heard the system operate or feel virtually no air movement.
Also I realize because of the relationship with Weather Engineers and C.C. Borden that you probably saved us 25% to 30% on the system installation.

Again thanks for a great job. Very Truly Yours,

2016-02-18T13:36:22+00:00

Again thanks for a great job. Very Truly Yours,

I want to take the time to express our appreciation for the air conditioning systems Weather Engineers installed in our new home. The quality of the work was excellent. The systems work almost perfectly. This is the first time I have ever been in a home and not heard the system operate or feel virtually View Full →

William H. Whitcomb

I noticed your advertisement for air duct cleaning, advised my wife and she set an appointment with you to have the air ducts in our house cleaned.
She called and told me you inspected our air ducts and determined they do not need cleaning, answered her questions and did not charge for your time.
Both my wife and i were really impressed and in the future we would like to use any services you provide to homeowners.

Best Regards,

2016-02-18T13:39:53+00:00

Best Regards,

I noticed your advertisement for air duct cleaning, advised my wife and she set an appointment with you to have the air ducts in our house cleaned. She called and told me you inspected our air ducts and determined they do not need cleaning, answered her questions and did not charge for your time. Both View Full →

Stephanie Mason

As you know nothing can be easy, there is a sensor on our units on the roof called “copper stopper” if the censor is not turned off and the unit is messed with the police will be notified. I called Mark to see how to turn the censor off (he was not very much help) the weather engineer tech googled the company talked to the salesman and figured out how to do it so he could complete the job!!! He did not get aggravated when he had to wait for Mark to call me back. I swear the office already smells better with the new filters too.

Thank you!!!

Thank you!!!

2016-04-08T07:53:29+00:00

Thank you!!!

As you know nothing can be easy, there is a sensor on our units on the roof called “copper stopper” if the censor is not turned off and the unit is messed with the police will be notified. I called Mark to see how to turn the censor off (he was not very much help) View Full →

Howard M. Cadmus (Vice President and Secretary)

Thank you for the detailed “walk-through” which you conducted at our building after the completion of the installation of a new Carrier Air Conditioning System by your firm. The reaction of the employees to the new system is excellent and it is operating in the balanced manner providing even cooling throughout the building.
We are please with the workmanship displayed by your people in installing the system. Our own employees commented on many occasions that you people “knew what they where doing” and the entire project was accomplished with a minimum of upset to us, despite the fact that you had to remove the old system.
I am processing your final bill for payment and in this instance, it is a pleasure!

Very-truly-yours

2016-02-18T13:40:24+00:00

Very-truly-yours

Thank you for the detailed “walk-through” which you conducted at our building after the completion of the installation of a new Carrier Air Conditioning System by your firm. The reaction of the employees to the new system is excellent and it is operating in the balanced manner providing even cooling throughout the building. We are View Full →

Barry A. Whilden.

Shortly after the first of the year I had the need to change our air conditioning and heating system within our home as the result of my wife’s allergies and respiratory issues. I contacted several air conditioning companies and expressed to each of their representatives the reason that I was changing out our system, and that I needed each of them to provide me with a proposal that would best accommodate our particular needs.
I had the pleasure of meeting with Mr. Jeff Ring of your company who presented himself in a very professional manner. I was most impressed with the very thorough and complete inspection he did of our home followed by the many recommendations that he provided to install a system that he felt would be most beneficial to Pam’s allergies and respiratory issues. Without question, Jeff went the extra mile and, although his proposal was not the most competitive from a price standpoint, it certainly was the most comprehensive in dealing with the issues.
The real pleasure was the fact that Jeff not only provided a very professional proposal but also managed the job from start to finish to make sure that the job was completed as he said would be. In addition to Jeff doing an excellent job, I would also like to take this opportunity to compliment each of your employees that were involved in this job. They were all very professional, courteous and ran a very clean job. Pam had nothing but praise for each of those that worked at our home.
Please express our sincere appreciation to each of your employees for a job very well done.

Sincerely,

2016-02-18T13:38:25+00:00

Sincerely,

Shortly after the first of the year I had the need to change our air conditioning and heating system within our home as the result of my wife’s allergies and respiratory issues. I contacted several air conditioning companies and expressed to each of their representatives the reason that I was changing out our system, and View Full →

Brian Rose

I always like to share great news. Wanted you to know the great job your employee did for us today on the west side office. Appreciate your help and have a great day.

Thanks!!

2016-04-08T07:59:49+00:00

Thanks!!

I always like to share great news. Wanted you to know the great job your employee did for us today on the west side office. Appreciate your help and have a great day.

Oliver Horton

During the last storm we lost power for 18 hours. We have a small generator that was able to keep our mini-split working as well as other equipment other than the large air unit. We are extremely satisfied with this unit and would highly recommend it to any home-owner or business that has one area that is not properly controlled by the large unit. Thanks again for your recommendation of the mini-split.

Thank you,

2016-02-18T13:32:28+00:00

Thank you,

During the last storm we lost power for 18 hours. We have a small generator that was able to keep our mini-split working as well as other equipment other than the large air unit. We are extremely satisfied with this unit and would highly recommend it to any home-owner or business that has one area View Full →

Susan Yaw

“Every time your technician Cary comes out to my home he does absolutely perfect work and he is a perfect gentleman. I recommend Weather Engineers, Inc. to everyone.”

Thanks,

2016-02-18T13:31:49+00:00

Thanks,

“Every time your technician Cary comes out to my home he does absolutely perfect work and he is a perfect gentleman. I recommend Weather Engineers, Inc. to everyone.”

Stewart & Patti Welch

“We want to express our appreciation to the entire crew at Weather Engineers. We are so happy with our new system. It is everything you promised and we are so impressed with the professionalism, on time delivery and neatness shown by your entire crew.

Every problem we had in the past has been solved and we couldn’t be happier!”

Thank you,

2016-02-18T13:31:09+00:00

Thank you,

“We want to express our appreciation to the entire crew at Weather Engineers. We are so happy with our new system. It is everything you promised and we are so impressed with the professionalism, on time delivery and neatness shown by your entire crew. Every problem we had in the past has been solved and View Full →

Nick J. Tsengas (Airport Engineer)

The Jacksonville Port Authority is very pleased with the organization and performance of Weather Engineers in the installation of the new chiller at JIA. It has been a pleasure working with such a conscientious and capable firm, and we look forward to the possibility of working with you again in the future.

Thanks,

2016-02-18T13:39:00+00:00

Thanks,

The Jacksonville Port Authority is very pleased with the organization and performance of Weather Engineers in the installation of the new chiller at JIA. It has been a pleasure working with such a conscientious and capable firm, and we look forward to the possibility of working with you again in the future.